There were some times when The_Wait used to by the drive label for the E drive for my desktop computer. This was derived from a Metallica song (actually a cover) that you can listen to here: http://www.youtube.com/watch?v=e8t2dJZRRW0
This is not about either of these. It’s about an actual wait in line at Best Buy. So it’s about the boring kind of wait. The kind that leaves you with a dumb look on your face while you hope that someone will spare a couple of seconds from their precious time to help you… the customer. Poor bastard. You’re now at the mercy of the bored employee that doesn’t give a fuck about you, your problems or your time.
To frame this, the laptop bought from Best Buy was having some issues with what seemed to be one of its coolers. It was now fixed and I was supposed to pick it up. Simple operation, right? Two lines were there in place to separate people who were leaving and picking up the electronics that they wanted serviced. There was just one other person in front of me in the pick-up line. How much did it take? Only 15 minutes. 15 minutes in which I expressed (in my thoughts, of course) all the warm wishes and season greetings for the hard working (NOT) people over there. How the f does it take you 15 minutes to look up someone in the computer and fetch the stuff that they’re supposed to pick up?
But don’t worry… customer satisfaction is their number one priority :)